The big giants in the eCommerce world like Amazon and Walmart not only focus on their product line, marketing, and sales strategies, but they also concentrate big-time on their logistics, supply chain, warehousing solutions, and more. Smart and efficient inventory management systems that help your business mitigate risks and make the on-the-ground delivery of customer orders with super-fast effectiveness should be one of your top priorities.
Inventory is not only about maintaining and being informed about product stocks. Yes, a major part of it is. In the modern world, when customers' expectations are running high – they expect sellers online to deliver within hours or a day, at the most – your inventory management system should be such that it helps you reach the customer in the shortest route possible. Outsourcing a warehouse and using an optimized inventory tracking system to keep track of orders versus shipping and deliveries is one effective solution, to say the least.
There are third-party companies that offer impeccable warehousing solutions and inventory management system so that your products are physically stocked up at the warehouses at physical locations that are closest to your customers. When an order is punched into your eCommerce store, the order is tracked; products packaged and shipped out to the customer. None of these processes involve the seller other than him being updated on the inventory levels, the costs, and the facility to track the product's movement.
What makes such outsourced companies work effectively is call centers that make the work easy and fast. Call center outsourcing companies are developing fast that now offer warehouses and inventory tracking and systems that take care of the other steps in the logistic process. The advantage to the seller – he can operate at minimal costs and leaves the logistics to a specialized vendor; in the process, it adds value to his customer's experience.