Advatix is an outsource eCommerce call center with an aim to help brands and companies get closer to their customers and take their business to the next level. We are an expert in reinforcing customer loyalty and supporting your brand with the latest marketing insights across industries. We are known for delivering multi-channel support including social media for an increased customer experience and are also pioneers in maintaining the steady flow of business during disasters or unprecedented events.
Our team of specialists possess immense knowledge of the latest technologies and are committed to offering a best-in-class experience including order tracking, dispatch, help desk, customer service, and more. Our eCommerce contact center with highly trained staff is available 24/7 to resolve customer queries related to their products ordered. We thrive to ensure end-to-end visibility across all your supply chain points so as to effectively utilise your resources in sync with your business objectives.
We are a reliable partner when it comes to handling customer care with complete professionalism and expertness. We provide a high level of customer service through phone, SMS, email, and chat. We completely understand the importance of customer engagement and take pride in executing all our services with high efficiency and accuracy. Over the years, we have successfully managed to offer customised solutions to meet the diversified needs of growing companies.
As one of the leading call center outsourcing companies, we operate as a seamless extension of your organization, representing your brand and telling the audience about your business goals and objectives. With real-time responses to customer’s queries, you are bound to establish a trustful relationship with your customers, which inturn ensures high business growth and profitability. We have got all the marketing and management tools to keep your customers satisfied. Contact now for more details and information on how to grow your business and build memorable customer experiences.